Accepted Payment Methods:

We accept various payment methods, including credit/debit cards, net banking, and other secure payment gateways. Your payment information is processed securely, and we do not store sensitive financial details.

Return Eligibility:

If you are not satisfied with your purchase, you may be eligible for a return within a specified timeframe. To initiate a return, contact us at info@sapphireorganicfoods.com.

Damaged Products:

In the case of damaged products, we require a video showcasing the extent of the damage. This video will help us assess the situation accurately. After reviewing the video, you can choose whether you prefer a refund or a replacement of the same product.

Refund Process:

Refunds will be processed once we receive and inspect the returned items. Refunds may exclude shipping charges. Please allow a reasonable processing time for the refund to reflect in your account.